People at every level and in practically every role in today’s organizations must focus on customer delight and bring innovation and continuous improvement into their work. This is a hard challenge and requires either building new muscles or limbering up muscles we may not use often. This highly experiential set of learning outcomes equips participants with new knowledge, tools, and techniques to implement immediately. The ICAgile Certified Professional in Business Agility Foundations (ICP-BAF) is intended to jumpstart the organizational and individual transformation towards a more responsive, value-driven reality.
This training can lead to a Professional Certification in Business Agility Foundations