Agile People Business Agility Foundations

ICAgile Certification (ICP-BAF)

As an Agile People Coach, you will gain an understanding of how to create a more engaging work environment, where people perform at their best because they want to, not because they are told to, and where fast learning is key.

2-day in-person workshop, or 5-online sessions

People at every level and in practically every role in today’s organizations must focus on customer delight and bring innovation and continuous improvement into their work.

This is a hard challenge and requires either building new muscles or limbering up muscles we may not use often. This highly experiential set of learning outcomes equips participants with new knowledge, tools, and techniques to implement immediately.

The ICAgile Certified Professional in Business Agility Foundations (ICP-BAF) is intended to jumpstart the organizational and individual transformation towards a more responsive, value-driven reality.

Articulate the drivers for business agility in the economy in general and their business environment specifically. Demonstrate techniques for team collaboration and customer focus as part of the necessary mindset shift.

Participants can develop a compelling vision for success, analyze the impacts of change on the wide community of stakeholders and appraise which approach and tools to use given different contexts.

Participants can outline key new ways of thinking for both individuals and organizations and map them to there potential impacts on value generation.

Participants can formulate and demonstrate differentiating behaviors using either hypothetical or real world situations from their own experience.

Participants are able to appraise and utilize a variety of frameworks, tools and techniques on either hypothetical or real world challenges covered by these learning outcomes.

Anyone interested in the paradigm shifts necessary to enable organizational agility in today’s innovative business climate will find the Business Agility Foundations course compelling. Although this is a generalist certification and an entry point to several ICAgile tracks, it is not intended to be a direct substitution for the ICAgile Certified Professional credential. Those already holding the ICP are likely to find this course compelling, especially if they are on a journey towards business agility outside of a software development context.

This training is certified by International Consortium for Agile (ICAgile), a certification and accreditation body. ICAgile works with course providers to accredit new or existing courses against comprehensive and proven Learning Outcomes. ICAgile collaborate with worldwide agile thought leaders to develop learning programs that lead people to agile mastery. Learn more about ICAgile.

Agile People is an ICAgile Member Organization and this is an ICAgile Accredited Course.


For this training, you will take part in a 2-day in-person workshop or 5 online sessions á 3-hours. 

Day 1 or Session B1-3 Agile People Business Agility Foundation

Session B1: (A+B – 3h) – The Need for Business Agility

In today’s Volatility, Uncertainty, Complexity, and Ambiguity (VUCA) environment, business agility is more and more critical for success. New values and principles and self-organizing teams with the right mix of cognitively diverse people close to the customer experience and empowered to make decisions are the new competitive edge.

Session B2: (A+B – 3h) – Emergent Strategy and Value Creation

Aligning teams around a strong purpose and focusing on generating a vision is essential to providing inspiration and creating high performance. It’s imperative to empathize with customers to maximize customer value and make it visible to focus on value creation.

Session B3: (A+B – 3h) – Frameworks Tools and Techniques

Agile is about adapting to change. You adapt to the customers’ changing needs and work according to priorities to deliver the customer’s biggest value first. Using a Lean StartUp approach, you can test your hypothesis with a Minimum Viable Product. Using Scrum, Kanban, Value Stream Mapping in the whole company is not so different from using it for Software development. What are examples, and how can you design your processes using the agile ways of working?

Day 2 or Session B4-5 Agile People Business Agility Foundation

Session B4: (A+B – 3h) – New Ways of Thinking and Behaving

The ability to recognize and understand complex adaptive system dynamics accelerates the path towards Business Agility. It is not only our organization’s dynamics that we should understand and manage with “Polarity Management” and “Cynefin Decision Making Model”; but also our personal thinking & behaving patterns by the concept of the “Ladder of Inference.”

Session B5: (A+B – 3h) – Business Agility as the New Normal

In today’s fast-moving and complex environments, we need to be much more responsive and adaptable to navigate the complexity. To do that, we need to:

Understand how to make sense of business challenges when things keep changing
Be able to make decisions and act when we don’t have all the information we feel we need
Create the conditions to allow the right culture to grow for everyone to perform at their best. In this session, we will recap on the impact on business.
Due to our VUCA world, we will explore what is needed in the business to embrace agility, deepen understanding about the structure/culture misfit, and the reasons transformation can fail.

Your course leader and facilitator vary depending on location and dates. See more details in the events

If you attend a course that is delivered online. Then we will work with Zoom for presentations and team exercises, Mural as a digital canvas, Trello for keeping track of the agenda items and exercises, and Slack for communication between the sessions. You will receive links to all of the tools used in the training including the Learning Management System that will provide you will all the documents and videos in between every session.

There will be some work to be done after every session, so add about 5 hours more every week. Course literature and material will be sent to your location and distributed digitally. The certification assignment will be accomplished in the time between the sessions so that you will be ready on the day of the last session.

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Glad you want to learn more!

Hello! I am Ingela, and I work with the core team at Agile People. I’d love to connect woth you and explore potential solutions.

You can write me an email or schedule a meeting to discuss further!